Return Policy - Prostyleagency

1. Eligibility for Returns

Products purchased from Prostyleagency are eligible for return within 14 days of delivery. To qualify, items must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

Certain products, including perishable items such as flowers, customized bouquets, and clearance items, are non-returnable. Please review product descriptions carefully before purchase.

3. Return Process

To initiate a return, contact our customer service team at the contact information below. You will receive instructions for returning your items and obtaining a refund or replacement.

4. Refunds

Refunds will be issued to the original payment method within 7–10 business days after we receive the returned item. Shipping costs are non-refundable, unless the return is due to a mistake on our part.

5. Exchanges

We accept exchanges for items of equal value. If you wish to exchange a product, please follow the return process and indicate that an exchange is requested.

6. Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately. We will provide a replacement or full refund, including shipping costs.

7. Modifications

We reserve the right to modify this Return Policy at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.

8. Governing Law

This Return Policy shall be governed by the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Disputes will be resolved in the courts of Springfield, Illinois.

9. Contact Information

For questions or to initiate a return, contact us at:

Prostyleagency
123 Maple Street, Springfield, IL 62704
Phone: +1 (217) 555-4457
Email: info@prostyleagency.world